Medical practice management

We run the business side of the practice.

02

LUX Medical is a healthcare management services organization that gives specialty clinics a shared operations team without taking medical decisions away from physicians.

Management services

The work we take on.

The scope is set in the management agreement. It can cover a full practice or a defined group of business functions.

01

Revenue cycle

Billing procedures, claim follow-up and reporting for each line of business.

02

Intake & scheduling

Referral intake, patient registration, routing and appointment coordination.

03

Credentialing & compliance support

Credentialing files, policy administration and process reviews with counsel.

04

People & facilities

Recruiting, onboarding, purchasing and the daily needs of each clinic.

05

Technology & reporting

Practice systems, business reporting and support for staff.

06

Marketing & development

Brand management, referral relationships and planning for new locations.

Revenue cycle

PI billing and insured billing are managed separately.

Personal injury cases require lien and letter-of-protection procedures, case communication and records support.

Commercial insurance, Medicare and workers’ compensation claims follow payer rules, authorization requirements and standard billing controls.

Separate procedures and staff training help keep the two lines of business clear.

Healthcare MSO FAQs

What physicians ask before choosing a management partner.

Clear roles matter. These answers explain how our management model supports a practice while keeping clinical responsibility with licensed professionals.

01What does a healthcare management services organization do?

A healthcare management services organization, often called an MSO, provides non-clinical business support to medical practices. Depending on the management agreement, that support may include revenue cycle, intake, scheduling, credentialing, staffing, facilities, technology, reporting and growth.

02Which medical practice management services does LUX Medical provide?

LUX Medical supports specialty practices with revenue cycle management, centralized intake and scheduling, credentialing and compliance administration, staffing and facility operations, technology and reporting, and marketing and business development.

03Does LUX Medical make medical decisions?

No. Licensed clinicians and their medical practices remain responsible for clinical judgment, diagnosis and treatment. LUX Medical manages only the non-clinical business functions defined in the management agreement.

04Can LUX Medical support personal injury and commercial insurance workflows?

Yes. LUX Medical uses separate procedures and staff training for personal injury billing and documentation and for commercial insurance, Medicare and workers’ compensation requirements.

Physician partnerships

Bring in support without giving up the practice of medicine.

We work with physicians who want to grow, prepare for succession or stop spending so much time on office operations.

01

Review

We learn how the practice operates, where time is being lost and what the physician wants to change.

02

Plan

The parties define services, responsibilities, timing and the management structure with counsel.

03

Transition

Systems, staff and workflows move to the agreed operating model.

04

Manage

Our team runs the assigned business functions and reports on the work.

Discuss your practice

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